Frequently Asked Questions
Everything you need to know about your Bison Tonneau order.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Depending on your location, shipping typically takes between 3 to 7 business days via our premium freight partners.
Do you offer a warranty on your tonneau covers?
Yes, all Bison Tonneau covers come with a comprehensive 12-month limited warranty that covers manufacturing defects and structural integrity under normal use.
What is your return policy?
We offer a 30-day return window for items in their original packaging and unused condition. Please note that return shipping costs are the responsibility of the customer unless the product arrived damaged.
How do I know if a cover will fit my specific truck model?
Each product page includes a detailed fitment guide. You can filter by your truck's make, model, year, and bed length to ensure a perfect match before purchasing.
Are Bison Tonneau covers waterproof?
While no tonneau cover is 100% waterproof, our covers are designed with weather-resistant seals and drainage systems to keep your cargo dry in most rain and snow conditions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.